1. The Brooks’ Policy on Collecting Information on the Brooks’ Website
When you log into the Brooks Website, the Brooks automatically collects information about your Internet connection, including but not limited to: (i) the name of the Internet domain you used to access the Internet; (ii) the IP address of the website from which you linked directly to the Brooks Website; (iii) the date and time you accessed the Brooks Website; and, (iv) the pages you visited. This information (“Non-Personal Information”) does not identify you personally. We use this Non-Personal Information to monitor the effectiveness of the Brooks Website and to consider potential improvements to the Brooks Website.
When you purchase an admission or event ticket, we need to know your name, billing and address, telephone number, e-mail address, and credit card information to process your order. Your credit card information will be used only as needed to process your transaction. When you make an event ticket purchase online, your credit card information will be temporarily stored on a secure server. We will retain the personally identifiable information you provided for our records and to facilitate customer service.
Online Memberships and Donations
When you purchase a Brooks membership or make a donation to the Brooks online, we will ask you to provide us with the information we need to process your membership and/or to acknowledge your contribution. This information includes your name, billing and shipping addresses, telephone number, e-mail address, and credit card information. Your credit card information will be used only as needed to process your transaction. When you make a donation or purchase a Membership online, your credit card information will be temporarily stored on a secure server. We will retain the personally identifiable information you provided for our records and to facilitate customer service.
From time to time, the Brooks may invite you to participate in surveys posted on the Brooks Website or sent to you by e-mail. You may decide whether or not you wish to complete such surveys, which may ask about your background, occupation, or similar questions. We use this information to help us better understand our visitors needs and interests, which in turn allows us to better meet your expectations.
The Brooks will occasionally offer visitors the opportunity to participate in online contests or sweepstakes. If you choose to enter, you will need to provide your name and e-mail address so that we may contact you in connection with the contest. We may also request that you provide us with certain additional information, but not limited to your address, phone number and grade in school.
As a service, the Brooks offers visitors to the Brooks website the opportunity to subscribe to one or more of our online newsletters. If you choose to subscribe, you will receive eBrooks news on the topics you choose. You may subscribe or unsubscribe at any time by following the simple instructions at the bottom of each newsletter. On occasion, the Brooks may send e-mails to individuals who have provided us with their e-mail address, informing them of museum events or promotions we think may be of interest.
2. How the Brooks Uses Information Provided by Visitors
Use of Personal Information
The Brooks uses the personal information you provide to us for internal purposes, such as filling and tracking your purchase, analyzing trends and collecting statistics. The Brooks may also compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns and related site information to third parties, but these statistics will not include any personally identifying information.
We may contact you to inform you of an event or promotion that we believe would interest you. You may opt out of receiving such communications from the Brooks by contacting us at firstname.lastname@example.org. The Brooks may disclose personal information when such disclosure is reasonably necessary to comply with the law; enforce the terms of any of our user agreements; or protect the rights, property, and safety of Brooks, the users of its site, or others. We may combine information you give to us online, in our store, or at the museum.
We may also combine this information with publicly available information and information we received from or cross-reference with our third-party vendors and others. We use this combined information to enhance and personalize your shopping experience with us, to communicate with you about products or events that may be of interest to you, or for other promotional purposes.
Use of Outside Vendors
Transfer of Ownership of Collected Information
Brooks is the sole owner of the information collected on or through the Brooks website. Information collected from you may be transferred to a third party as a result of a sale, acquisition, merger or bankruptcy involving Brooks.
Cookies are small files of information that are stored on your computer's hard drive by your web browser. The cookies we use do not contain any personal information. We place cookies on visitors’ computers to collect aggregate information for site traffic analysis, such as the number of visitors and the number of pages viewed. Most web browsers automatically accept cookies, but you can change the preferences of your browser so that it does not accept them.
4. Linked Sites
5. Brooks Does Not Solicit Personal Information from Children
Visitors twelve years of age and under should remember that they are required to obtain an adult's permission before submitting any personal information to this or any other website. If your child has submitted personal information and you would like to request that such information be removed, you may contact us via one of the contact methods described on the Brooks website and we will promptly remove such information and shall not use such information or include it in our database. Users ages twelve and under and their parents or guardians are advised that any personal information voluntarily entered by children may be available for use until Brooks becomes aware that a user is under the age of thirteen and has had a reasonable opportunity to remove the information from the Brooks website.
6. Security Measures
SSL encodes your personal information, including credit card number, name, and address, as it travels over the Internet so that all transactions are secure. If you prefer, you may also purchase event tickets over the phone by calling 901.544.6200. For membership or donations, please call 901.544.6230. Disclaimer: The Brooks Museum takes commercially reasonable precautions to protect your personal information both online and off-line, but absolute security cannot be guaranteed. It is important for you to protect against unauthorized access to your password and to your computer. The Brooks shall not be liable for the transfer of any personal information resulting from loss or distribution of data, the corruption of storage media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism or any other event beyond the Brooks’ reasonable control.
8. Brooks’ Contact Information for Privacy Questions